Frequently Asked Questions | Zolo E-waste Recycling

What is Zolo?

Zolo is an impact-led IT company. We help businesses manage e-waste and end-of-life tech securely and sustainably, making a positive impact on people, the planet, and their business. Zolo tackles the world's fastest-growing waste stream—e-waste—by securely repurposing old tech and giving it new life.

What services does Zolo offer?

- Secure data destruction (ISO-accredited)
- IT asset disposal (ITAD)
- E-waste management
- Corporate device buyback programs
- Tech Procurement

What is your approach to sustainability?

Sustainability is at the core of Zolo’s mission. By extending the lifecycle of tech products through refurbishment and responsible recycling, we reduce e-waste and lower carbon emissions. We also align with the highest ESG standards to help our clients achieve their sustainability goals.

What is your data erasure process?

We take leadership on data security through our ZOLO Protect™ Initiative. The devices we collect go through a secure and compliant data erasure process which complies with data protection regulations.

How does it work?

Chat to us or book a collection here.

Collection - ZOLO will visit on-site to inspect and collect the items
Secure Storage - After collection, we will notify you once the devices have arrived in our secured recycling facility.
Compliance Checklist - We will provide a detailed list / report of what’s been collected (specifying serial numbers, model, condition etc) for compliance.
Data Erasure and Certification - Initiating the data erasure process and issuing all reports and certifications.

What happens to the devices you collect?

We operate on a circular economy model where we maximize the lifecycle of technology as much as possible. We refurbish old tech and give it new life. We then re-introduce them to the second hand market, creating a platform for enterprises and individuals to acquire technology in a much more cost-effective approach. Solidifying our circular economy pillar and promoting re-use to alleviate pressure from the environment. For devices that can no longer be recovered, our technicians would dismantle and recover the valuable materials and we then connect them to material specialists to support new product generation.

Why should we choose ZOLO for e-waste recycling?

Aside from our innovative and award-winning tech recycling capacity and taking leadership on data security to protect your business and your customers, ZOLO was built as an enabler for businesses and organisations to somehow and someway create positive change through tech-recycling. ZOLO is proud to be a purpose-driven organisation and very grateful to be entrusted by some of Australia’s biggest brands — Zip, Tourism Australia, Dyson to name a few. We’re in this to do better for people and the planet. We’re in this to somehow and someway create a better future for the next generation. And we’re in this to protect the things and people we love.

I want to know more — can I chat with someone from your team?

We'd be delighted. Simply head here to contact our team.